TOWARD A MODEL OF PRODUCT-USER INTERACTION: A NEW DATA MODELLING APPROACH FOR DESIGNERS

DS 60: Proceedings of DESIGN 2010, the 11th International Design Conference, Dubrovnik, Croatia

Year: 2010
Editor: Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author: Mieczakowski, A.; Langdon, P.; Bracewell, R.; Clarkson, P. J.
Section: DESIGN METHODS
Page(s): 875-884

Abstract

There is strong evidence of the importance of good interaction design to intuitive use of products. However, the underlying issue is that designers get little support in adequately representing, analysing and comparing design and user information. This paper proposes a new data modelling approach for designers, which in four distinct stages enables to assess and compare designers and users’ understanding and usage of everyday products. The preliminary results indicate that it can contribute to the design of more inclusive products but its usefulness in industry is yet to be properly evaluated.

Keywords: modelling approach, inclusive interaction, mental models

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