DESIGN PROCESS MODELLING AND COMPLEXITY: WHICH KEY SUCCESS FACTORS FOR THE IMPLEMENTATION OF A PDM TOOL?
DS 60: Proceedings of DESIGN 2010, the 11th International Design Conference, Dubrovnik, Croatia
Year: 2010
Editor: Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author: Nicquevert, B.; Boujut, J. F.; Yami, S.
Section: DESIGN ORGANISATION AND MANAGEMENT
Page(s): 1153-1162
Abstract
Starting from the observation of an implementation project of a Product data management tool (PLM) in a context of large scientific collaborations, this paper focuses on the organisational process leading to the design process modelling and the capture of users’ needs. Using a qualitative case study method, this descriptive study shoes the complexity in action, and claims that this complexity is an additional key success factor, as long as the technical manager, a central character of the projects, is taking into account the recursive loops of relationships between the various stakeholders.
Keywords: design process modelling, project management, complexity, product lifecycle management