DESCRIPTION OF A COMPETENCE ORIENTED APPROACH FOR DESIGNING TECHNICAL ASSISTANCE SYSTEMS

DS 80-9 Proceedings of the 20th International Conference on Engineering Design (ICED 15) Vol 9: User-Centred Design, Design of Socio-Technical systems, Milan, Italy, 27-30.07.15

Year: 2015
Editor: Christian Weber, Stephan Husung, Gaetano Cascini, Marco CantaMESsa, Dorian Marjanovic, Monica Bordegoni
Author: Walter, Johanna; Paetzold, Kristin; Nitsch, Verena
Series: ICED
Institution: Universitaet der Bundeswehr Muenchen, Germany
Section: User-Centred Design, Design of Socio-Technical Systems
Page(s): 057-064
ISBN: 978-1-904670-72-8
ISSN: 2220-4334

Abstract

Technology can be tremendously helpful in assisting the elderly to lead an independent lifestyle. However, using a deficit-oriented approach to characterizing these user groups can stigmatize them and adversely affect their ability to conserve their competencies. Hence, this article advocates an alternative approach to characterizing elderly user groups, which emphasizes their competencies and takes their general life situation as well as context-specific performance motivation into account. It is embedded in a support hierarchy, which reflects medical and cognitive-psychological research findings and allows for the derivation of specific development guidelines. The approach is illustrated with a modular concept of mobility support.

Keywords: User Centred Design, Requirements, Design For X (DfX)

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