The Effect of Product Technology to Product Acceptance in The User Interaction of Wearable Products – An Assessment of Activity Tracker Product Designed Within The Scope of Health Benefits

DS 91: Proceedings of NordDesign 2018, Linköping, Sweden, 14th - 17th August 2018

Year: 2018
Editor: Ekströmer, Philip; Schütte, Simon and Ölvander, Johan
Author: Esen, Özge Ceylan; Eroğlu, Ilgım
Series: NordDESIGN
Institution: Istanbul Arel University
ISBN: 978-91-7685-185-2


Wearable Technologies is an important subject which must be studied properly in terms of interaction with human among all cyber physical systems. This technologies “epitomizes the interaction of humans and technology and as such, covers a very broad area”(Park, Chung, & Jayaraman, 2015). Today, it is seen by the common use of computers, internet, information, communication, electronic and textile technologies that many products in many wearable forms with different functions are launched to the market. Many of those products consist of products that are designed within the scope of health benefits. Wearable sensors and devices being highlighted as one of the key technologies in advancing health informatics(Poon, Zheng, Luo, Ding, & Zhang, 2015).In this study, wearable technologies are examined within the framework of close and uninterrupted contact/touch to the user. Considering from this perspective; the first impression of wearable products as one of the physical systems providing the usage of those technologies on the user is very important in terms of the product choice. Especially when considered in terms of health products; it is important to determine the differences of positive and negative factors affecting the product acceptance motivation of the user. In this study, about the interaction of products with human, the focus is on the concern/anxiety on health that could be arisen in the user related to technologies included in the product. To determine and analyze due to which factors does such an anxiety/a concern exists is can be considered as the subject of design. Thus, in this study, the interaction process of the wearable technologies with the user is assessed in terms of product design. The focus is on the wearable factor which is deemed and considered as to be the first factor that is considered by the user in the first impression process and as to have an effect on product choice in the interaction of those products with human. The “health concern factor due to technology used in the product” factor is examined / studies in the first part of this study with the support of literature and in the second part of this study, The effect of that factor in terms of the user was examined by means of field-work, where four healthcare and wellness products are tested by potential users on short term. The comments of the users are coded to determine the factors that are of primary concern for users in the initial interaction with the product. The role of the ""health concern due to technology used in the product"" factor that can be occur at the first phase of product-user interaction, will be discussed at the end of the field study

Keywords: Wearable Technologies, Cyber Physical Technologies, Wearable Healthcare, Wearable -User Interaction


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