The Interplay of Subjective Quality Evaluation, Prototyping Technologies and the User's Technology Acceptance

DS 116: Proceedings of the DESIGN2022 17th International Design Conference

Year: 2022
Editor: Mario Štorga, Stanko Škec, Tomislav Martinec, Dorian Marjanović
Author: Tina Buker (1), Felix Endress (1,2), J
Series: DESIGN
Institution: 1: Friedrich-Alexander-Universität Erlangen-Nürnberg, Germany; 2: TUM School of Engineering and Design, Technical University of Munich, Germany
Section: Industrial Design
Page(s): 2067-2076
DOI number: https://doi.org/10.1017/pds.2022.209
ISSN: 2732-527X (Online)

Abstract

Subjective product quality is a fundamental aspect to maintain a high level of user acceptance and to provide a good user experience. Prototypes can be used to evaluate subjective product quality in early design phases. We conducted an empirical study to examine the influence of different (re)presentations of prototypes determined by the chosen technology (2D image, VR, AR, 3D print) and the user's technology acceptance. Based on the results we recommend 2D images as most reliable for evaluating subjective product quality.

Keywords: empirical studies, emotional engineering, prototyping, subjective quality, technology acceptance